DELIVERY INFORMATION

Shipping Details:

* Due to COVID-19 situation, you may experience a late delivery of your order. Please allow an additional 2-3 days on all orders.

 

LOCAL SHIPPING RATE 
– Parcel ship to WEST / EAST MALAYSIA will sent out via J&T Express. Items over 50kg will sent out via Own Lorry Direct Delivery ( Only for Klang Valley Area). All shipping charges will be calculated automatically when your check out based on weight & your shipping country.

 

 

Lorry Direct Delivery

– Free Shipping for Above RM 2000
– Only for Klang Valley Area only
– Items delivered in 2 to 3 workings days
– Pre order Item delivered in 5 to 10 workings days
– Please email or WhatsApp’s to us sales@aurous.com.my, 0143012102 before you Checkout
 
 

J&T Express Courier (Main Courier)

– Available in east and west coast Malaysia
– Items delivered in 2 to 3 working days (usually sooner) for west coast Malaysia
– Items delivered in 5 to 7 working days (usually sooner) for east coast Malaysia
– Shipments are registered with J&T, parcel comes with tracking ID where the ID will be emailed to the user. Kindly
 refer to J&T express website https://www.tracking.my/ regarding to the parcel status
 
*Delivery time for J&T might not be in-time depending on the performance of shipping company.
– After receiving your order, our team will takes 1 to 2 working days to pack and prepare your parcel for dispatch
– Payment before 10am will arrange the parcel in the same day 

– Additional charges for re-delivery will be applicable after one unsuccessful delivery attempts  

 
 

Self Collection In Store

 
– Summary or Order Confirmation Form is encouraged to be printed for anyone who wants to pay at the shop
– For users who want to collect their items in our store, kindly print out the payment confirmation slip after online payment
– Collection time is from 8.am – 5.30pm Monday to Saturday (Sunday and Public Holiday Closed)
 
Self-Collection Location:
Lot 926, Jalan Sungai Besi 57100 Kuala Lumpur
(Beside Besraya PETRON Petrol Station)

 

Open Every week Monday To Saturday (Exclude Sunday & Public Holiday)
Working Hour : 8:00am To 5:30pm
 
 
 
 
This map indicates area where our Free Shipping Over 2000 Above
 
will reach in Klang Valley area.